FAQS/SHIPPING/RETURNS
FAQS
- Use loctite thread locker on faceplate bolts
- ANY NON-AUTOTUNE SAW MUST BE TUNED WHEN CHANGING FROM OEM MUFFLER.
- USE A DIGITAL TACHOMETER TO TUNE SAW FOR MODIFIED MUFFLER
1 - CHECK SAW RPM WITH STOCK MUFFLER
2 - SWITCH STOCK MUFFLER TO EXILE MODIFIED MUFFLER
3 - CHECK RPM ONCE NEW MUFFLER INSTALLED DIAL BACK TO ORIGINAL RPM.
AUTOTUNE & M-TRONIC SAWS WITH ADJUST AUTOMATICALLY AFTER RUNNING SAW A COUPLE TIMES, ALSO AN EASY 1 MINUTE STIHL M-TRONIC FACTORY RESET IS ALWAYS RECOMMENDED (Instructional video can be found on YouTube STIHL Channel)
CAN BE TUNED IN MORE BY SOMEONE WITH PROPER SAW TUNING EXPERIENCE.
ALL MUFFLERS GO THROUGH A CLEANING PROCESS BEFORE FINISHING BUT LIKE WITH ANYTHING METAL FABRICATION & ENGINE CYLINDERS ITS ALWAYS A GOOD IDEA TO DOUBLE CHECK / BLOW OUT PARTS BEFORE INSTALLATION.
-Always use hearing protection
SHIPPING
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All orders are shipped using Canada Post Please choose shipping option according to your need. Below are explanations of the various shipping options: Days = Business days DOMESTIC CANADA All include tracking numbers Priority- Next day (Local, Regional, National) Xpresspost- Local/Regional next day, National 2 days Expedited- Local 1-2 days, Regional 1-4 days, National 2-8 days US-CROSS BORDER Expedited Parcel- Tracking 4-7 days Small Packet- No tracking 5-8 days Tracked Packet- Tracking 4-7 days Xpresspost- Tracking 2-3 days INTERNATIONAL Parcel Air- Tracking Europe 6-10 days, Australia/Asia- 6-10 days Small Packet Air- No Tracking Europe- 12+ days, Australia/Asia 12+ days Tracked Packet- Tracking 6-10 days Xpresspost- Tracking 4-7 days REFUND POLICY If there is an issue with your part please send us an email with details and pictures. A refund will be issued within 30 days of purchase. Once we have received the part, a refund will be issued to the original payment method. All shipping costs covered by customer.
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