FAQ/SHIPPING/RETURNS

FAQ

372XP Instructions/Safety Information

- Use loctite thread locker on faceplate bolts

- ANY NON-AUTOTUNE SAW MUST BE TUNED WHEN CHANGING FROM OEM MUFFLER.

- USE A DIGITAL TACHOMETER TO TUNE SAW FOR MODIFIED MUFFLER

1 - CHECK SAW RPM WITH STOCK MUFFLER

2 - SWITCH STOCK MUFFLER TO EXILE MODIFIED MUFFLER

3 - CHECK RPM ONCE NEW MUFFLER INSTALLED DIAL BACK TO ORIGINAL RPM.

AUTOTUNE & M-TRONIC SAWS WITH ADJUST AUTOMATICALLY AFTER RUNNING SAW A COUPLE TIMES, ALSO AN EASY 1 MINUTE STIHL M-TRONIC FACTORY RESET IS ALWAYS RECOMMENDED (Instructional video can be found on YouTube STIHL Channel)

CAN BE TUNED IN MORE BY SOMEONE WITH PROPER SAW TUNING EXPERIENCE.

ALL MUFFLERS GO THROUGH A CLEANING PROCESS BEFORE FINISHING BUT LIKE WITH ANYTHING METAL FABRICATION & ENGINE CYLINDERS ITS ALWAYS A GOOD IDEA TO DOUBLE CHECK / BLOW OUT PARTS BEFORE INSTALLATION. 

-Always use hearing protection

 

SHIPPING

 All orders are shipped using Canada Post

Please choose shipping option according to your need. Below are explanations of the various shipping options:

Days = Business days

DOMESTIC CANADA

All include tracking numbers

Priority- Next day (Local, Regional, National)

Xpresspost- Local/Regional next day, National 2 days

Expedited- Local 1-2 days, Regional 1-4 days, National 2-8 days 

US-CROSS BORDER

Expedited Parcel- Tracking 4-7 days

Small Packet- No tracking 5-8 days

Tracked Packet- Tracking 4-7 days

Xpresspost- Tracking 2-3 days

INTERNATIONAL

Parcel Air- Tracking Europe 6-10 days, Australia/Asia- 6-10 days

Small Packet Air- No Tracking Europe- 12+ days, Australia/Asia 12+ days

Tracked Packet- Tracking 6-10 days

Xpresspost- Tracking 4-7 days

REFUND POLICY 

If there is an issue with your part please send us an email with details and pictures.

A refund will be issued within 30 days of purchase. 

Once we have received the part, a refund will be issued to the original payment method. 

All shipping costs covered by customer.

 

 

 

STIHL 500i DNO COVER

DYNO TESTED @ HMWF LLC.

STIHL 261C PERFORMANCE MUFFLER

THIS FACEPLATE NOW HAS LARGER PORTS SINCE THIS DYNO RUN.

DYNO TESTED @ HMWF LLC.

EXILE 261 GEN II

STOCK 261 TORQUE & HP

TQ - 2.69

HP - 4.52

EXILE GEN II

TQ - 3.15

HP - 5.06

DYNO TESTED @ HMWF LLC.